Tiney use a revenue sharing plan, where we only make money when you are making money as a childminder. This means we charge an agreed percentage of your income via the wallet in the tiney app. This is agreed at 12% for new childminders, with an offer to reduce it to 8% once your total income through tiney meets a minimum threshold.
What payments is the tiney fee charged on?
The tiney fee is charged on all payments made by parents, by any accepted payment method. This includes all rates and fees included in an invoice.
When a parent makes a payment via the tiney app, the payment is reconciled to an invoice and the payment is transferred to your tiney wallet. The tiney fee is charged at this point - so for every £100 a parent pays, you receive £88 in your wallet, and tiney receive £12.
The tiney fee is charged on placements using funding for:
9-23 month olds for children of Working Parents
2 year olds for children of Working Parents.
This is charged at the same percentage as your agreed fee that is charged on payments from parents.
The tiney fee is not charged on any funding for:
2 year olds of families accessing additional government support
3-4 year olds Universal 15 hours
3-4 year olds Extended 15 hours (children of Working Parents)
Early Years Pupil Premium
IDACI
Disability Access Funding
Flexibility or Quality supplements
How is the tiney fee charged on funded placements?
Tiney will calculate the estimated total to be paid by your Local Authority, per child, for the full term. This will be based on:
The number of weeks your LA fund in the term, or the number of weeks the child will be with you if the placement starts late, or ends early in the term.
The funding scheme the child is eligible for, based on their date of birth and funding codes.
The base hourly rate paid by the LA for that funding scheme.
The number of funded hours per week the child is using with you.
For example:
LA funds 14 weeks in Autumn term
Child is eligible for 9-23month old funding
LA pay £10/hr for this type of funding
Child uses 15 hours per week
Total expected payment: 14 weeks * 15 hours * £10/hr = £2,100.
The fee will be the standard agreed percentage you pay for your normal income.
With the above example, the tiney fee charged for the term will be 12% of £2,100 = £252.
How the tiney fee is charged will depend on whether your funding is paid via your tiney wallet, or if you're paid into your personal or business bank account.
Funding paid via your tiney wallet
If you are in a Local Authority where tiney process your funding claims on your behalf, the funding will always be paid into your tiney wallet.
OR, if you are in a Local Authority where you process your own funding claims, you can provide your unique funding account details to your LA for them to pay into. This will be paid via your wallet.
When funds are received from the LA, they will be reconciled into your wallet, just like all other payment types. The tiney fee will be applied following the point of payment, so you won't need to make any separate payments to tiney.
Funding paid into your personal bank account
If you are in a Local Authority where you process your funding claims, and are paid to your personal account, then a charge for the tiney fee for will be added to your tiney wallet for you to pay.
This charge will be based on the total expected funding amount you are likely to be paid, in the calculation above. There will be one charge for the term, which can then be paid off incrementally.
(N.B. Every LA pays on their own schedule and may break down the total termly amount into monthly payments using different calculations. At this time, the tiney charge cannot be split to accommodate all LA's payment schedules, so only one charge will be created, with flexibility on how much and when you can pay it).
If the charge amount added to your wallet, and the breakdown explaining how it's calculated is higher or lower than the amount you'd expect, please contact us immediately. We may request screenshots of your headcount claim or expected payment from your Local Authority's portal, to assist us in updating the calculation and charge.
Charge in the tiney wallet
The charge for the tiney fee will be shown in the wallet. You can click into this for information and a breakdown of how it was calculated.
This will not be automatically charged.
The charge can be paid off either with your available wallet balance, or by bank transfer.
Pay by Wallet balance
You can pay off a charge in full if your current wallet balance is greater than the value of the charge. The charge will be marked as paid, and your available balance will be updated:
You may choose to pay off some charges in full in some months for example if you have multiple children using funding, and a few charges in the wallet.
If your wallet balance is less than the charge, you can still use this available balance and the remaining amount payable on the charge will updated. For example, if a charge is £100 and you have £70 in your wallet, you can use this balance towards the charge, and it will be updated to £30 remaining.
Pay by bank transfer
You can choose to pay incremental amounts of the charge by bank transfer. This may be a good option if you're paid by your LA on a monthly basis.
You will be provided with bank details that you can copy and paste from the app to set up a bank transfer. Please use your tiney registration number as the payment reference.
You can also choose to pay off multiple charges this way. The charge amount will be updated within 1-2 working days of receipt of your payment. If you have multiple charges in your wallet, the payment will be allocated to the oldest charges first.
