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How can parents pay tiney for their childcare?

Which payment methods are currently supported?

Written by tiney

tiney are able to support a wide range of payment methods, including card, bank transfer, Tax-Free Childcare, Student Finance Childcare Grant, various voucher schemes, and Local Authority funding. All invoicing and payments must be made via tiney's platform.


Card payment & bank transfer

Parents can make payment for their invoices using either of these methods via the app: both options are available in the invoice. The app will guide the parent through the process when they tap on their preference.


Universal Credit

Parents in receipt of Universal Credit may be able to claim back up to 85% of their childcare costs. Eligibility criteria apply, and this cannot be used in conjunction with Tax-Free Childcare.

The parents must pay the cost of care upfront, using card or bank transfer, and will then submit their claim for reimbursement.

For more details, see our article on payments using Universal Credit.


Tax-Free Childcare

Working or self-employed parents earning over £139/week and less than £100k/year can pay through Tax-Free Childcare, where the government will top up £2 for every £8 paid by parents, up to £2000 per child per year.

Parents will need to set up a childcare account to pay into, and the government will add their top-up.

Parents can then pay from this account directly to tiney. We have an account set up to receive payments for all tiney-registered childminders, so you don't need to set up your own account to receive these payments. Parents can find tiney in the Tax-Free Childcare portal by searching for tiney, our Ofsted number CA000038, or our postcode E16 2DQ.

For more details, see our article on Tax-Free Childcare.


Childcare Vouchers

Some employers work with childcare voucher schemes, which allow parents to pay for childcare with their pre-tax earnings.

For information on which voucher schemes tiney are registered with, and how payment can be made, please see our article on Childcare Vouchers.


Student Finance

Parents in full-time higher education and receiving a Student Finance loan may be eligible for the Childcare Grant, which covers 85% of the cost of childcare per week up to a cap.

For more details, see our article on Student Finance.


Local Authority Funding

Children aged between 9 month - 4 years may be eligible for Local Authority funding. There are various types, and eligibility criteria apply.

Please see our article on Local Authority Funding for more information, including funding types, eligibility, claims, and payments.


Payment methods which are not supported

Direct debit

Direct debit is not currently supported, though bank transfer can be used. In any case, as most placements are invoiced monthly, invoice amounts will vary between months.

Payments made directly to childminders (either by cash or by bank transfer)

It is a condition of registration with tiney that all invoicing and payments must be handled via our platform, so childminders must not request or accept any payments directly from parents.

If any of the families at your setting are struggling to make payment via the app, please encourage them to get in touch with our team, and we'll be happy to help.

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