Asking for help shows wisdom, not weakness!
You can access the Help and Support service on the app as follows:
- Tap Help & Support on the bottom right area of your screen.
- Tap 'Chat with us' in the pink box.
- Start a conversation with one of our team whenever and we will aim to get back to you as soon as possible.
To access previous messages:
- Complete the steps above to 'Chat with us'.
- This will open up a new box and you will need to tap the left pointing arrow on the top left of your screen - this takes you back to 'Your Conversations'.
- You should be able to tap See previous and will be taken to all previous conversations.
- Pressing the 'X' button will take you out of the chat.