Each family has their own circumstances that you are helping to cater for by caring for their children, so we have a few different contract types to accommodate family's needs.

Standard Contract (Recommended option)

Your parent, Eva, is an office worker and works regular hours each day. She wants childcare for the same days and times each week, and to last for at least a year.

The hours of care each week are regular and unlikely to change much, and last for the longer term. For these contracts, we average out the total cost of care across the year into a fixed monthly fee.

Pros: you know when children will be in your setting, and you will be paid the same amount each month, including for days you take as holiday.

Cons: these don't allow for much flexibility or changes to the parent's schedule, and some parents might find the monthly billing amounts too expensive.

Flexible Contract

Your parent, Mohammed, is a hospital worker and works shifts. He wants childcare when needed, which can be different days and times each week. He might not need childcare for more than a month.

The hours of care each week are likely to change, usually depending on the parent's work schedule. For these contracts, we will bill for a 'Package' of e.g. 20 hours, that the family can then use flexibly in your setting by agreeing the hours as you go.

It is your responsibility as the provider to track the hours of care delivered, and then to inform tiney when it's time to invoice for another package.

Pros: you can offer more flexibility to parents who need it, so childcare can work for them around their schedules.

Cons: parents only pay for hours that are used, so any holiday days won't be paid for under these contracts. You have less long term security on when children will be in your settings, and it can also be harder to find Standard placements that work around your Flexible placements without exceeding your ratios.

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