Introducing the tiney wallet
All registered childminders now have access to the tiney wallet! From the wallet in your tiney app, you will be able to:
See all payments made by guardians, throughout the month.
Withdraw payments to your personal bank account at any time, by UK Faster Payments (takes up to 2 hours).
Please make sure to complete the setup steps below once you are registered with tiney.
How do I get set up?
When you open the Nursery tab of your app, you will find a section for your tiney wallet. To set up your wallet, please agree to the Terms and enter your bank details. You are able to change these in future if needed.
Any payments made for your placements so far will be added to your wallet shortly after you complete this set up. ⚠️🔴 This cannot be done until you have added your bank details.
What payment information will I be able to see?
You will see a list of transactions within your wallet, showing payments received from guardians, and any withdrawals you make. Each transaction will be marked with the name of the child it's for.
On all payments from guardians, you will see your net earnings after tiney's fee: you can click into a transaction to see the total amount paid.
How will I be paid?
This is the beauty of the wallet: you can withdraw your earnings into your personal bank account any time! Click Withdraw earnings, enter the amount you'd like to receive, and it will be sent to your bank by UK Faster Payments (almost immediately, can take up to 2 hours).
You also have the option to set monthly auto-payouts on the 28th - this will send the full amount in your wallet to your personal account automatically each month. Please note that we do not send automatic payments from your wallet to your bank unless you have set this up.
I want to change my bank details or payout method, please!
You can amend either of these at any time. Please note that our team cannot make these changes on your behalf, so you must do this on your app (but if you run into any trouble, let us know!).
Head to the main menu (three horizontal lines at the top of your app), and go to Manage Tiney Wallet. You can then toggle auto-payouts on or off, and edit your bank details.
You'll enter your new bank details, and will then need to go through a quick security check before things are confirmed.
You can also add a new bank account when you tap Withdraw Earnings, as seen in the previous section: you'll then go through the same process from there.
I’ve got another question or have some feedback.
Please get in touch with the tiney team via the app.