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How to update a contract

Create a new contract for a child already in your care, directly in the app using the contract converter

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Written by tiney
Updated today

With this new feature, you can:

  • Change the weekly care schedule

  • Amend your rates and fees

  • Change the contract type

    • Change to use Funded Hours

    • Change to use Student Finance

    • Change between Standard and Flexible contracts

The app will carry over the guardian and child details from the original contract, so there’s no need to re-enter them. If the child is using funding, you’ll be prompted to enter the funding code and guardian’s National Insurance number to check eligibility.


When to use this feature

You might need to update a contract for a child already in your care if:

  • They’re starting to use funding

  • They’re increasing their funded hours from September 2025

  • Their care schedule is changing

  • You’re changing your rates or fees

  • You want to use our new consumable fees instead of subsistence fees

  • They’re starting school and moving to wraparound or ad hoc care

  • You want to update your holiday terms or rates

How to find this in the app

From your Home Screen, tap the + in the top right corner, then:

  • Start a new contract

  • Update an existing contract

  • Get started, then select the child’s name and follow the steps.

You can leave the contract at any time and the app will save your progress. You can resume a contract by going to your 'In progress' contracts, and scroll down to 'Updates'.

What happens next

Once you’ve signed the updated contract, it’s sent to the guardian to sign, just like when you create a new contract. They’ll also be asked to check their child passport details. When the guardian signs, the new schedule is updated automatically.

Any drafted or unpaid invoices from the contract start date onward will be automatically updated with the new schedule and fees.

If there's something you'd like to include in your contract that the app doesn't cover, you can let us know about any Extra Requirements at the end of the Contract Builder. Submit these for the team to review, and where necessary, we'll create a manual contract for you. NB this may take a few days to be processed.

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