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Help for families
Help for families
Parent or guardian using tiney? Start here
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9 articles in this collection
Written by
Lisa Holmes,
Tom Eagles,
Leanne Pickering
and 3 others
Tiney Complaints Policy
How to make a complaint about tiney or a childminder registered by tiney
Written by
Lisa Holmes
Updated over a week ago
What is a childminder agency?
Explaining tiney's relationship with Ofsted
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Written by
Xiaman Wu
Updated over a week ago
Using the tiney app
Sending a childcare enquiry
Found a tiney home nursery that looks like the right fit for you? Great! Sending an enquiry is quick an easy...
Written by
Leanne Pickering
Updated over a week ago
Introducing tiney register for guardians
Get notified when your child arrives at a tiney home and quickly view daily log of when your child signed in and signed out.
Written by
Tom Eagles
Updated over a week ago
Paying for your childcare
How monthly billing works with your tiney childminder
How and when you'll receive your monthly invoice, and what to do when you need to make a change
Written by
Mat Rodger
Updated over a week ago
Why do I need to pay an advanced payment?
What your advanced payment covers
Written by
Tom Eagles
Updated over a week ago
How to pay with Student Finance
Written by
Anna Smithson
Updated over a week ago
How to pay with Tax-Free Childcare
Written by
Anna Smithson
Updated over a week ago
How to pay with Universal Credit
What information to submit, and evidence to use for your claim
Written by
Anna Smithson
Updated over a week ago