Help for families

Parent or guardian using tiney? Start here

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9 articles in this collection
Written by Lisa Holmes, Tom Eagles, Leanne Pickering and 3 others

Tiney Complaints Policy

How to make a complaint about tiney or a childminder registered by tiney

Written by Lisa Holmes
Updated over a week ago

What is a childminder agency?

Explaining tiney's relationship with Ofsted

Written by Xiaman Wu
Updated over a week ago

Using the tiney app

Sending a childcare enquiry

Found a tiney home nursery that looks like the right fit for you? Great! Sending an enquiry is quick an easy...

Written by Leanne Pickering
Updated over a week ago

Introducing tiney register for guardians

Get notified when your child arrives at a tiney home and quickly view daily log of when your child signed in and signed out.

Written by Tom Eagles
Updated over a week ago

Paying for your childcare

How monthly billing works with your tiney childminder

How and when you'll receive your monthly invoice, and what to do when you need to make a change

Written by Mat Rodger
Updated over a week ago

Why do I need to pay an advanced payment?

What your advanced payment covers

Written by Tom Eagles
Updated over a week ago

How to pay with Student Finance

Written by Anna Smithson
Updated over a week ago

How to pay with Tax-Free Childcare

Written by Anna Smithson
Updated over a week ago

How to pay with Universal Credit

What information to submit, and evidence to use for your claim

Written by Anna Smithson
Updated over a week ago